Design of an information system that connects retail banks and customers

The Swedish company Skyforge Financial Solutions AB (www.skyforge.se) is working on the new product MyBudget that will be part of an internet banking solution. The current version of the software extracts the spending information from the bank's transactions and then organize it graphically. My work is aimed to design a new concept the next major vision of MyBudget. It will be analyzed the stream of information between banks and customers, it will be evaluated if it is possible to have a deeper analysis of the available information about the customers so that the banks can improve their business, and then there will be some comments about the implication of the usage of this prototype by the customers in their way of spending money. The policy of research agreed with the company is to nd a "win-win" solution between banks and customers. Both of them should receive more information and then more advantages. MyBudget will have the technology that will make this possible. Sweden and nordic countries will be the rst reference market. The best practices of money management will be borrowed from companies processes to design solutions to improve the banks' customers spending behavior. This thesis is based on the work done in my whole university career but, mostly in the following courses taken in Lund University: - Strategic Management and Information Systems - Decision Support Systems - Design of Business Rules Systems - Business Intelligence and Security