The Impact of Artificial Intelligence on Strategic and Operational Decision Making

Effective decision making lies at the core of organizational success. In the era of digital transformation, businesses are increasingly adopting data-driven approaches to gain a competitive advantage. According to existing literature, Artificial Intelligence (AI) represents a significant advancement in this area, with the ability to analyze large volumes of data, identify patterns, make accurate predictions, and provide decision support to organizations. This study aims to explore the impact of AI technologies on different levels of organizational decision making. By separating these decisions into strategic and operational according to their properties, the study provides a more comprehensive understanding of the feasibility, current adoption rates, and barriers hindering AI implementation in organizational decision making.