The purpose of this research is to identify the organizational challenges the hybrid jobs produce within Italian SMEs., with focus on the emergence of hybrid jobs in the digital era, the job redesign and the evolution of the workplace in the future. Furthermore, this document investigates the digital fluency of workers of different generations and the organizational challenges posed on the integration of a young digital workforce with an older cohort of workers with limited digital knowledge. This study takes into consideration the new paradigm generated by hybrid jobs within Italian SMEs and proposes strategic actions to overcome the digital gap in order to create a more knowledgeable workforce that can respond in a more agile manner to quickly changing markets and technologies. After an extensive review of the literature on the evolution of the digital era, the document describes a series of methodologies and approaches implemented by researchers and institutions in order to redesign the organizational structure of modern enterprises. Next the research investigates an Italian SME based in Campodarsego -Padova-, Bano Recycling s.r.l., with the aim of identifying similarities and differences in the process of the organizational restructure required by Industry 4.0. Finally, this research paper identifies strategies and actions that could be adopted and implemented in order to upgrade the workforce, redesign the workplace and implement organizational output in the digital era. The thesis is divided into four chapters that respectively analyse the concept of hybrid jobs and the digital era, evaluate the impact of digitalisation at different levels (individual, organisation, institution), analyse a case study on topics such as hybrid jobs, transversal knowledge, management practices, public institutions support, and, finally, propose a digitalisation roadmap for those Italian SMEs that are moving into the digital.
Lavori ibridi nell'era digitale: riprogettazione del lavoro e luogo di lavoro del futuro La forza lavoro digitale ha sviluppato molte competenze nel corso delle sue interazioni con la tecnologia che possono essere sfruttate sul posto di lavoro. Tra le più ovvie di queste competenze c'è la loro abilità e facilità nel raggiungere i risultati desiderati utilizzando la tecnologia, spesso definita "fluidità digitale". Dato che la forza lavoro digitale condividerà il posto di lavoro con una coorte più anziana di colleghi meno a proprio agio con la tecnologia, le organizzazioni dovranno anche riconciliare i conflitti che potrebbero sorgere quando questi gruppi collaborano. Lo scopo del progetto di ricerca è quello di identificare le sfide organizzative che i lavori ibridi producono all'interno delle PMI italiane. Metodi: revisione della letteratura, analisi quantitativa e/o intervista faccia a faccia (o casi di studio). Il progetto di ricerca è sviluppato in collaborazione con l'Osservatorio Professioni Digitali dell'Università di Padova.
COIN, FRANCESCO
2022/2023
Abstract
The purpose of this research is to identify the organizational challenges the hybrid jobs produce within Italian SMEs., with focus on the emergence of hybrid jobs in the digital era, the job redesign and the evolution of the workplace in the future. Furthermore, this document investigates the digital fluency of workers of different generations and the organizational challenges posed on the integration of a young digital workforce with an older cohort of workers with limited digital knowledge. This study takes into consideration the new paradigm generated by hybrid jobs within Italian SMEs and proposes strategic actions to overcome the digital gap in order to create a more knowledgeable workforce that can respond in a more agile manner to quickly changing markets and technologies. After an extensive review of the literature on the evolution of the digital era, the document describes a series of methodologies and approaches implemented by researchers and institutions in order to redesign the organizational structure of modern enterprises. Next the research investigates an Italian SME based in Campodarsego -Padova-, Bano Recycling s.r.l., with the aim of identifying similarities and differences in the process of the organizational restructure required by Industry 4.0. Finally, this research paper identifies strategies and actions that could be adopted and implemented in order to upgrade the workforce, redesign the workplace and implement organizational output in the digital era. The thesis is divided into four chapters that respectively analyse the concept of hybrid jobs and the digital era, evaluate the impact of digitalisation at different levels (individual, organisation, institution), analyse a case study on topics such as hybrid jobs, transversal knowledge, management practices, public institutions support, and, finally, propose a digitalisation roadmap for those Italian SMEs that are moving into the digital.File | Dimensione | Formato | |
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https://hdl.handle.net/20.500.12608/55583