Digital transformation is profoundly changing the way organizations work, redefining processes, structures, and ways of collaborating. In this scenario, the figure of the leader takes on a central role: not only as a facilitator of technological adoption, but as a promoter of innovation, cultural change, and the development of new skills. Digital leadership is a complex and multidimensional model that integrates technological capabilities, strategic vision, and relational sensitivity. It requires leaders to know how to consciously use digital tools, guide decision-making processes through data, stimulate collaborative work, and motivate teams in contexts characterized by uncertainty and constant evolution. This study aims to investigate the extent to which workers' perceived digital leadership is associated with three fundamental organizational dimensions: performance, commitment, and work climate. To this end, an empirical survey was conducted using a questionnaire, administered to a sample of 80 workers, aimed at identifying the leader's perception of digital skills and their possible link with organizational outcomes. From the analysis conducted, a substantial coherence emerged between the empirical results and the theoretical evidence present in the literature. In particular, the data confirmed that perceptions of effective digital leadership are associated with higher levels of employee motivation and engagement, an organizational climate of trust and collaboration, and a more positive perception of workgroup performance. These findings therefore suggest that digital leadership acts as an enabler of organizational transformation, fostering alignment between technological innovation and people's well-being.
La trasformazione digitale sta modificando in profondità il funzionamento delle organizzazioni, ridefinendo processi, strutture e modalità di collaborazione. In questo scenario, la figura del leader assume un ruolo centrale: non solo come facilitatore dell’adozione tecnologica, ma come promotore di innovazione, cambiamento culturale e sviluppo di nuove competenze. La leadership digitale si configura come un modello complesso e multidimensionale che integra capacità tecnologiche, visione strategica e sensibilità relazionale. Essa richiede al leader di saper utilizzare in modo consapevole gli strumenti digitali, orientare i processi decisionali attraverso i dati, stimolare il lavoro collaborativo e motivare i team in contesti caratterizzati da incertezza e continua evoluzione. Il presente studio si propone di indagare in che misura la leadership digitale percepita dai lavoratori sia associata a tre dimensioni organizzative fondamentali: prestazione, impegno e clima di lavoro. A tal fine è stata condotta un’indagine empirica mediante questionario, somministrato ad un campione di 80 lavoratori, volta a rilevare la percezione delle competenze digitali del leader e il loro possibile legame con gli esiti organizzativi. Dall’analisi condotta, è emersa una sostanziale coerenza tra i risultati empirici e le evidenze teoriche presenti in letteratura. In particolare, i dati hanno confermato che la percezione di una leadership digitale efficace è associata a livelli più elevati di motivazione e coinvolgimento dei collaboratori, a un clima organizzativo improntato alla fiducia e alla collaborazione, e a una percezione più positiva della performance del gruppo di lavoro. Tali risultati suggeriscono, pertanto, che la leadership digitale agisce come fattore abilitante della trasformazione organizzativa, favorendo l’allineamento tra innovazione tecnologica e benessere delle persone.
La Leadership Digitale: effetti su prestazione, impegno e clima organizzativo.
ZANGONI, GAIA
2024/2025
Abstract
Digital transformation is profoundly changing the way organizations work, redefining processes, structures, and ways of collaborating. In this scenario, the figure of the leader takes on a central role: not only as a facilitator of technological adoption, but as a promoter of innovation, cultural change, and the development of new skills. Digital leadership is a complex and multidimensional model that integrates technological capabilities, strategic vision, and relational sensitivity. It requires leaders to know how to consciously use digital tools, guide decision-making processes through data, stimulate collaborative work, and motivate teams in contexts characterized by uncertainty and constant evolution. This study aims to investigate the extent to which workers' perceived digital leadership is associated with three fundamental organizational dimensions: performance, commitment, and work climate. To this end, an empirical survey was conducted using a questionnaire, administered to a sample of 80 workers, aimed at identifying the leader's perception of digital skills and their possible link with organizational outcomes. From the analysis conducted, a substantial coherence emerged between the empirical results and the theoretical evidence present in the literature. In particular, the data confirmed that perceptions of effective digital leadership are associated with higher levels of employee motivation and engagement, an organizational climate of trust and collaboration, and a more positive perception of workgroup performance. These findings therefore suggest that digital leadership acts as an enabler of organizational transformation, fostering alignment between technological innovation and people's well-being.| File | Dimensione | Formato | |
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https://hdl.handle.net/20.500.12608/100695