The role of customers in the sustainable development of a supplier in the automotive supply chain: the case study of Suzuki Garphyttan

Nowadays, sustainability is a hot topic that involves companies of all the industries due to the alarming situation of the climate change. There are several drivers for the sustainable development of the company, among which, the role of the customers. This research considers in particular the automotive industry and its supply chain. The case study in fact aims to analyze the role of the customers in the sustainability strategy of the company, which requirements they present and how the company respond to them.