Recruitment systems nowadays: how XAI can improve trust

The use of artificial intelligence systems has a strong impact on people’s lives. One of the fields of application in which these systems are being tested is job recruitment. The use of artificial intelligence allows to manage a more complex number of data and to automate some phases of the management of these, making the recruitment process more fluid. It is necessary, therefore, that both the candidate and the human resource manager can trust the choices made by the system. In this thesis we develop the topic of artificial intelligence, focusing in particular on the use of XAI (eXplainable Artificial Intelligence). The implementation of XAI systems significantly improves the level of trust that people have in AI systems. Finally, we offer food for thought on the minimum technical measures to be taken at the design stage so that these systems can operate on European territory, following the guidelines set out in the AI ACT, act promoted by the European Commission to regulate in the field of Artificial Intelligence.