BACKGROUND: Nurse handover is a critical moment in the healthcare process, as it represents the transfer of essential information between healthcare professionals, ensuring continuity of care and patient safety. Effective communication and multidisciplinary collaboration are key to maintaining high standards of care quality and ensuring patient safety. However, misunderstandings and inadequate communication among team members can seriously undermine this process, being among the leading causes of clinical errors. Therefore, accurate and well-structured communication during nurse handover is crucial to prevent such issues and optimize the overall quality of care. OBJECTIVE: The aim is to analyze the impact of multidisciplinary communication during the handover process, assessing its repercussions on patient safety and overall care effectiveness. This study seeks to explore how collaboration among various healthcare team members can optimize information management and promote safer and more efficient care. Additionally, it aims to highlight how team-based nurse handover, involving active participation from different professional roles, is more comprehensive and effective compared to a uniprofessional handover. MATERIALS AND METHODS: A literature review was conducted through consultation of major online databases (PubMed, CINAHL, Google Scholar, Cochrane Library, EMBASE) and websites to identify key aspects. The selected articles were chosen based on predefined inclusion and exclusion criteria. RESULTS: This review is based on the analysis of six full-text articles, including one cross-sectional study, two literature reviews, one narrative review, one systematic review, and one descriptive-correlational study. The selected studies come from various countries, representing a wide range of international contexts: one from Pakistan, two from Italy, one from the United Kingdom, one from Saudi Arabia, one from Belgium, and one from Jordan. This geographical diversity enriches the global perspective of the analysis, allowing for a comprehensive view of the studied phenomena. CONCLUSIONS: The literature review confirmed that interprofessional collaboration (IPC) improves care quality and reduces errors, particularly in the nurse handover process. A collaborative approach, involving all healthcare professionals, fosters smoother and more accurate communication. Tools like SBAR and TeamSTEPPS are useful for information transmission, but continuous training is necessary to maintain effectiveness. Establishing a culture of mutual respect is essential to overcoming structural and cultural barriers that limit collaboration. Despite the advantages, there is a lack of recent and definitive studies on care outcomes, highlighting the need for further research to consolidate findings and ensure the long-term sustainability of IPC benefits. KEYWORDS: multiprofessional handover, multiprofessional collaboration, care outcomes, quality of care, risk reduction.
SFONDO: La consegna infermieristica costituisce un momento fondamentale nel percorso assistenziale, in quanto rappresenta il trasferimento delle informazioni cruciali tra i professionisti sanitari, assicurando la continuità delle cure e la sicurezza del paziente. Un'efficace comunicazione e una collaborazione multiprofessionale sono determinanti per mantenere elevati standard di qualità nell'assistenza e garantire la sicurezza del paziente. Tuttavia, le incomprensioni e la mancanza di una comunicazione adeguata tra i membri del team possono compromettere seriamente questo processo, risultando tra le principali cause di errori clinici. Di conseguenza, una comunicazione precisa e ben strutturata durante la consegna infermieristica è fondamentale per prevenire tali problematiche e ottimizzare la qualità complessiva dell'assistenza. OBIETTIVO: analizzare l'impatto della comunicazione multidisciplinare durante il processo di consegna, valutandone le ripercussioni sulla sicurezza del paziente e sull'efficacia complessiva dell'assistenza. Si intende approfondire come la collaborazione tra i diversi membri del team sanitario possa ottimizzare la gestione delle informazioni e promuovere cure più sicure ed efficienti. Inoltre, si mira a evidenziare come la consegna infermieristica in équipe, con il coinvolgimento attivo delle varie figure professionali, risulti più completa ed efficace rispetto alla consegna mono professionale. MATERIALI E METODI: È stata effettuata una revisione bibliografica mediante la consultazione delle principali banche dati online (PudMed, CINAHL Database, Google Scholar, Cochrane Library, EMBASE) e siti web al fine di identificare gli aspetti principali. Gli articoli selezionati sono stati scelti in base a criteri di inclusione ed esclusione definiti a priori. RISULTATI: La presente revisione si fonda sull'analisi di sei articoli integrali, tra i quali si annoverano uno studio trasversale, due revisioni della letteratura, una revisione narrativa, una revisione sistematica e una ricerca descrittivo-correlazionale. Gli studi selezionati provengono da diverse nazioni, rappresentando una variegata gamma di contesti internazionali: uno di essi è stato condotto in Pakistan, due in Italia, uno nel Regno Unito, uno in Arabia Saudita, uno in Belgio e uno in Giordania. Questa diversificazione geografica contribuisce ad arricchire la prospettiva globale dell'analisi, permettendo una visione complessiva dei fenomeni studiati. CONCLUSIONI: La revisione della letteratura ha confermato che la collaborazione interprofessionale (IPC) migliora la qualità dell'assistenza e riduce gli errori, specialmente nel processo di consegna infermieristica. Un approccio collaborativo, che coinvolge tutte le figure sanitarie, favorisce una comunicazione più fluida e accurata. Strumenti come SBAR e TeamSTEPPS sono utili per la trasmissione delle informazioni, ma è necessaria una formazione continua per mantenere l'efficacia. La creazione di una cultura di rispetto reciproco è essenziale per superare le barriere strutturali e culturali che limitano la collaborazione. Nonostante i vantaggi, mancano studi recenti e definitivi sugli esiti assistenziali, evidenziando la necessità di ulteriori ricerche per consolidare i risultati e garantire la sostenibilità a lungo termine dei benefici dell'IPC. PAROLE CHIAVE: consegna multiprofessionale, collaborazione multiprofessionale, esiti dell’assistenza, qualità delle cure, riduzione dei rischi.
La Collaborazione Multiprofessionale e la sicurezza delle cure: Revisione della letteratura
DAL MASO, GIULIA
2023/2024
Abstract
BACKGROUND: Nurse handover is a critical moment in the healthcare process, as it represents the transfer of essential information between healthcare professionals, ensuring continuity of care and patient safety. Effective communication and multidisciplinary collaboration are key to maintaining high standards of care quality and ensuring patient safety. However, misunderstandings and inadequate communication among team members can seriously undermine this process, being among the leading causes of clinical errors. Therefore, accurate and well-structured communication during nurse handover is crucial to prevent such issues and optimize the overall quality of care. OBJECTIVE: The aim is to analyze the impact of multidisciplinary communication during the handover process, assessing its repercussions on patient safety and overall care effectiveness. This study seeks to explore how collaboration among various healthcare team members can optimize information management and promote safer and more efficient care. Additionally, it aims to highlight how team-based nurse handover, involving active participation from different professional roles, is more comprehensive and effective compared to a uniprofessional handover. MATERIALS AND METHODS: A literature review was conducted through consultation of major online databases (PubMed, CINAHL, Google Scholar, Cochrane Library, EMBASE) and websites to identify key aspects. The selected articles were chosen based on predefined inclusion and exclusion criteria. RESULTS: This review is based on the analysis of six full-text articles, including one cross-sectional study, two literature reviews, one narrative review, one systematic review, and one descriptive-correlational study. The selected studies come from various countries, representing a wide range of international contexts: one from Pakistan, two from Italy, one from the United Kingdom, one from Saudi Arabia, one from Belgium, and one from Jordan. This geographical diversity enriches the global perspective of the analysis, allowing for a comprehensive view of the studied phenomena. CONCLUSIONS: The literature review confirmed that interprofessional collaboration (IPC) improves care quality and reduces errors, particularly in the nurse handover process. A collaborative approach, involving all healthcare professionals, fosters smoother and more accurate communication. Tools like SBAR and TeamSTEPPS are useful for information transmission, but continuous training is necessary to maintain effectiveness. Establishing a culture of mutual respect is essential to overcoming structural and cultural barriers that limit collaboration. Despite the advantages, there is a lack of recent and definitive studies on care outcomes, highlighting the need for further research to consolidate findings and ensure the long-term sustainability of IPC benefits. KEYWORDS: multiprofessional handover, multiprofessional collaboration, care outcomes, quality of care, risk reduction.| File | Dimensione | Formato | |
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https://hdl.handle.net/20.500.12608/85360